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​ACCESSIBILITY STATEMENT

FreskaClean | Professional Cleaning Services

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Last Updated: 2 May 2026

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At FreskaClean, we are committed to ensuring that our website is accessible and easy to use for everyone, including people with disabilities. We believe in equal access to information and services, and we are continuously working to improve the digital experience for every visitor.
 

1. Our Commitment

FreskaClean aims to make its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, targeting Level AA compliance.

Our goal is to ensure that:

  • The website is easy to navigate, understand, and use via keyboard.

  • Text is readable, high-contrast, and adaptable to various screen sizes.

  • Images include descriptive alternative text (Alt Tags) for screen readers.

  • Forms and links are clearly labeled for assistive technology.

  • Videos (where used) include captions or text-based transcripts.
     

2. Technical Infrastructure & Wix

Our website is built using the Wix platform, which provides the technical foundation for our accessibility features. We actively utilize the following built-in tools:

  • Semantic HTML & ARIA Landmarks: To help screen readers identify page structure.

  • Keyboard Navigation: Ensuring all menus and buttons are accessible without a mouse.

  • Visual Indicators: Ensuring focused elements are clearly highlighted during navigation.

  • Mobile Optimization: Ensuring our accessibility standards carry over to smartphones and tablets.
     

3. Steps Taken for Continuous Improvement

To maintain a high standard of inclusivity, FreskaClean performs the following:

  • Regular Audits: We use the Wix Accessibility Wizard and manual testing to identify and fix barriers.

  • Content Updates: All new images are assigned Alt-Text at the time of upload.

  • Clear Language: We strive to write in plain English to ensure our services and terms are easy to understand for everyone.
     

4. Known Limitations

While we strive for 100% accessibility, some areas may still have limitations, such as:

  • Older archived images that may lack detailed Alt-Text.

  • External third-party widgets (e.g., social media feeds or maps) that are not under our direct control. We are working to identify solutions for these areas and welcome your feedback if you encounter an issue.
     

5. Alternative Formats & Support

If you find any part of our website difficult to use, we are here to help. We can provide any of our website information, including our Service Contract and Privacy Policy, in alternative formats such as large print or plain text.

Please contact us for direct assistance:

  • Email: info@freskaclean.co.uk

  • Phone: +44 7920139993

  • Response Time: We aim to respond to all accessibility inquiries within 2 business days.
     

6. Enforcement Procedure (UK)

If you are not satisfied with our response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS) for further advice:

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