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ACCESSIBILITY STATEMENT
Last updated: 4 October 2025
At FreskaClean, we are committed to ensuring that our website is accessible and easy to use for everyone including people with disabilities.
We believe in equal access to information and services, and we are continuously working to improve the user experience for all visitors.
1. Our Commitment
FreskaClean aims to make its website accessible in accordance with recognised accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1, at level AA compliance where possible.
Our goal is to ensure that:
The website is easy to navigate and understand.
Text is readable and adaptable to different screen sizes.
Colours have sufficient contrast for clear visibility.
Images include alternative text (alt tags) where appropriate.
Forms and links can be accessed using a keyboard or assistive technology.
Videos (if used) include captions or transcripts.
2. Steps We Have Taken
To make this website accessible, FreskaClean has:
Built the site using Wix, which supports accessibility tools and standards.
Added descriptive text for images, headings, and buttons.
Ensured font sizes and colours are readable and consistent.
Checked site layout and content for compatibility with screen readers and keyboard navigation.
Designed forms that are clear and labelled correctly.
We regularly review our site to identify and fix any accessibility barriers that may appear as content is updated.
3. Accessibility Features in Wix
Our website benefits from the following built-in accessibility features provided by Wix:
Keyboard navigation support
Alt text options for images
Semantic HTML and ARIA landmarks for assistive technology
Screen reader compatibility
Adjustable colour contrast and text size through browser settings
4. Known Limitations
We are aware that some parts of the website may not be fully accessible yet, such as:
Older image uploads that may not have full alt text
Some third-party widgets or embedded forms that may not fully meet WCAG 2.1 AA standards
We are working to resolve these issues and welcome feedback to help us improve.
5. Feedback and Contact Information
We are always looking to improve accessibility and welcome your suggestions.
If you experience any difficulty accessing content on this website, please contact us:
Email: info@freskaclean.co.uk
Phone: 0744 0770404
We will aim to respond to your feedback within 5 working days and provide information in an alternative format if needed (for example, large print, plain text, or PDF).
6. Enforcement Procedure (UK)
If you are not satisfied with our response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS) for further advice:
Website: www.equalityadvisoryservice.com
Phone: 0808 800 0082
Textphone: 0808 800 0084
7. Continuous Improvement
Accessibility is an ongoing effort at FreskaClean.
We review our website regularly and aim to make improvements based on user feedback, new technologies, and evolving accessibility standards.
FreskaClean is committed to making our online presence inclusive, transparent, and accessible for everyone.
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